Sintaya answers your business phone when you or your team can't.
Whether you're a solo operator booking ten clients a week or a busy office handling hundreds of inquiries a day, every call gets picked up, the caller's details reach you, and the job gets booked — on the number you already give out. Fully managed, with zero technical setup on your side.
A real line, answered by the real thing. No form, no signup — just call it.
From $197 a month · no setup fee · nothing due before your first call is answered
A plumbing company, 8:40 PM
Caller — My water heater's leaking, can someone come out today?
Sintaya — I can check today's openings — what's the service address?
Caller — 412 Maple St.
Sintaya — You're booked for 6:30 PM. Text confirmation is on its way — and so is one to the owner.
A hair salon, mid-appointment
Caller — Do you have anything Saturday for a cut and color?
Sintaya — Saturday I have 10:15 or 2:30 — which suits you better?
Caller — The afternoon one.
Sintaya — Booked, 2:30 Saturday. You'll get a text, and so will the salon.
01 The cost of the ones that don't get answered
A missed call isn't a missed call. It's a missed job.
Whatever the reason — mid-job, after hours, short-staffed, everyone's on another line — an unanswered call usually just goes to a voicemail nobody checks until it's too late. Most of those callers move on to whoever picks up.
Either Sintaya picks up, or if anything on our end ever fails, the call falls straight through to your cell. There's no path where a call just rings out into nothing anymore.
02 What actually happens on a call
One phone number. No new software.
You keep the number you already give out. Sintaya only picks up when you can't — everything else about how your business runs stays exactly the same.
The only thing you personally do is set up call forwarding on your existing phone — a short carrier dial-code, done once. Everything else (the AI, the number routing, the calendar connection) is set up on our end before that.
A self-serve AI receptionist app
You build it
- You sign up, then write the greeting, the questions and the answers yourself
- You work out which calls are urgent and what should happen to each
- You connect the calendar and test it by calling yourself
- When a caller trips it up, you find out afterwards and fix it yourself
Sintaya
We build it with you
- We learn how your business answers the phone and write the assistant around it
- We set what counts as urgent, when it rings you, and what it collects
- We connect your calendar and put it through test calls before any customer hears it
- You do one thing: turn on call forwarding. Changes after that are a text or an email to us
Your phone forwards, only when you can't answer
A quick one-time setup with your carrier — calls you don't pick up route to Sintaya instead of ringing out or hitting a generic voicemail.
Sintaya answers like a real receptionist
It introduces itself honestly as an AI assistant, then handles the call — hours, service area, urgent-vs-routine, whatever they need.
The job gets booked or the lead gets captured
If you take bookings, Sintaya checks your real calendar and books it directly. Otherwise it logs everything needed for a callback.
You get texted immediately
Name, number, what they needed — in your pocket before the caller has even hung up on some calls.
- SintayaThanks for calling Sintaya Home Services. You are speaking with an AI assistant.
- SintayaYou're speaking with an AI assistant. How can I help you?
- CallerHey, I've got this leaking faucet.
- SintayaOne second, let me find you here.
- SintayaGot it. Is that something you need someone out for today, or is it okay to schedule?
- CallerIt's okay to schedule. Can we do Friday instead?
- SintayaLet me pull up the calendar. I have two openings: Friday, September 25th at 8 AM or 9 AM. Which works better for you?
- CallerIs there anything available towards the afternoon?
- SintayaLet me see what we have open. I have two openings: Friday, September 25th at 11 AM or 12 PM. Which works better for you?
- CallerUm, 11 AM works.
- SintayaPerfect. I need to get your name and service address. What's your name?
- CallerUh, first name Jacob, and I'm located at 0 Dana Drive, Jacksonville, Florida.
- SintayaI have that as Jacob. Is that right?
- CallerYes.
- SintayaAnd the address is 0 Dana Drive, Jacksonville, Florida. Is that correct?
- CallerThat is correct.
- SintayaPerfect, putting that in now.
- SintayaYou're all set for Friday, September 25th at 11 AM at 0 Dana Drive. A confirmation text is on the way to the number you're calling from.
- SintayaQuick heads up: this is a live demo of Sintaya, the AI receptionist you just talked to. Are you a business owner checking it out for your own business?
- CallerNo, I'm not a business owner.
- SintayaTake care.
The whole call, start to finish — nothing cut, re-recorded or staged. The pauses are the assistant checking the real calendar. The “live demo” question at the end is only on our demo line; your callers wouldn’t hear it.
03 Trust & security
Built to be trusted with your phone line, not just tolerated.
Answering your calls is a position of real trust. Here's what that means in practice, not just in a privacy policy nobody reads.
Upfront, every call
Every caller is told at the very start — before anything else happens — that they're speaking with an AI, not a person. If call recording is ever switched on, they're told that first too; today it's off.
What that means →Never a dropped line
If anything on our end ever fails, the call falls back to ringing your cell directly — independent of our servers being up at all.
What that means →Nothing invented
Sintaya never books a slot or confirms a job it isn't sure about. When it's not certain, it takes a message instead of guessing.
What that means →Tested against real calls, not demos
Hostile callers, background noise, mumbled speech, dropped connections — the system has been run against real failure cases before ever answering a real customer.
What that means →Where your call data lives, who can see it, and what we don’t do yet →
04 Who this is for
Any business where a ringing phone is an opportunity.
Solo operator, small team, or a full front desk — it doesn't matter how your business answers its phone today. What matters is what happens on the calls it doesn't catch.
Industries we serve
The assistant is written for your business, not adapted from someone else's. Here's the thing each of these tends to get back first.
Plumbing & HVAC
A 2 AM burst pipe reaches you as a phone call, not a voicemail you find at seven.
How it works for you →Salons & barbershops
The chair keeps getting booked while your hands are busy with the client in it.
How it works for you →Dental & medical
The second and third caller get answered while the front desk is still on the first.
How it works for you →Med spas & wellness
Evening price questions get real answers instead of a form nobody fills in.
How it works for you →Law & professional services
New enquiries get taken at night and on weekends, which is when people finally call.
How it works for you →Auto repair
The drop-off gets scheduled while you're under a car with your phone in the office.
How it works for you →Cleaning & home services
A first-time caller gets your rates and a slot before they try the next listing.
How it works for you →Roofing & restoration
Storm calls all land somewhere, however many arrive in the same hour.
How it works for you →Landscaping & pest control
The spring rush gets handled without hiring a front desk for two months of the year.
How it works for you →Not on the list? The setup is the same either way — we write it around how your business actually answers the phone. If a caller asks something it wasn't told, it says so rather than inventing an answer.
Already using a booking app? Sintaya books straight onto Google Calendar and Outlook. If your appointments live in Booksy, GlossGenius, Vagaro, Square, Jobber or Housecall Pro, booking stays exactly where it is — we answer the call, answer their questions, and text you the caller's name, number and what they're after within seconds. Your booking app only works for people who were already going to use it. This is for everyone else.
05 Pricing
It should pay for itself by the second job.
One flat price, whether you get 50 calls or 500 — because every plan that doesn't do that punishes you for getting busier. No setup fee on any plan, and nothing due before your first call is answered. Commit to a longer term and the monthly price drops; it's still billed monthly.
Start
200 minutes · about 100 calls
- 6-month term$177/mo
- 12-month term$147/mo
One person answering, one book of appointments. One $150 job a month covers it.
What’s in Start →Growth BEST FIT
500 minutes · about 250 calls
- 6-month term$347/mo
- 12-month term$297/mo
Two or three people taking work at once. Two $150 jobs a month cover it.
What’s in Growth →Pro
1,500 minutes · about 750 calls
- 6-month term$797/mo
- 12-month term$697/mo
Crews or treatment rooms running in parallel, urgent calls, a second number. Two $350 service calls cover it.
What’s in Pro →Enterprise
3,000+ minutes, across numbers
- Term12 months+
- Quotedbefore you sign
More than one location or number, a franchise group, or a security review before anything goes live.
What’s in Enterprise →| In-house receptionist | Answering service | Voicemail | Self-serve AI app | Sintaya | |
|---|---|---|---|---|---|
| Cost | $3,500–5,000/mo (wages + payroll tax + benefits) |
$300–800+/mo rises with call volume |
Free | $29–299/mo plus your time to build it |
$147–897/mo flat (by plan, lower on a longer term) |
| Who sets it up | You hire and train them | They do, from a generic script | Nothing to set up | You do | We do, and test it before it goes live |
| Availability | Business hours only | Business hours, scripted | Never answers | 24/7 | 24/7/365 |
| Sounds like your business | Yes | No — generic script | — | As well as you write it | Yes, trained on your business |
| Sick days, turnover, training | Yes, ongoing | N/A | N/A | No sick days — the training is on you | Never |
In-house cost reflects the fully-loaded cost of a full-time front-desk hire (wages, payroll tax, benefits). Answering-service pricing based on published 2026 flat-rate plans for small businesses. Self-serve AI app pricing is the range of entry and mid-tier plans published by four popular self-serve AI receptionist apps in September 2026.
Included on every plan
Text alerts are live. US carrier registration (A2P 10DLC) — the approval every business needs before it can send automated texts — completed on 5 September 2026. Call alerts, booking confirmations and the weekly summary all deliver. What each message says, how often they come, and how to stop them is set out in our text message program.
06 Questions owners ask first
The short answers.
If yours isn't here, call the demo line and ask it — or ask us, at the bottom of the page.
Will my callers know they're talking to an AI?
Yes. The first thing it says on every call, before anything else, is that the caller is speaking with an AI assistant. We don't hide it, and callers who'd rather speak to a person can ask for one. Call recording is switched off at the moment; if it is ever turned on, that is disclosed in the same breath.
Do I have to change my phone number or install anything?
No. You keep the number you already give out. The only change is call forwarding on your existing phone, so the calls you don't pick up go to Sintaya instead of voicemail. There's no app to install: everything reaches you as a text.
Can it put a caller through to me or my team?
Yes. During your business hours, when a caller asks for a person, it rings your phone (or your team's, in the order you choose). If nobody picks up, it takes their details and texts them to you, so the call never ends in silence.
After hours it takes the details instead of ringing you, with one exception: anything you've told us counts as an emergency, like a burst pipe or a gas smell, rings you straight away at any hour.
Can I use it only after hours?
Most owners forward only the calls they don't answer, which covers after hours on its own: once you stop picking up, Sintaya does. During the day it catches the calls you miss while you're busy, and you still answer every call you can.
Which calendars can it book into?
Google Calendar and Microsoft 365 / Outlook. It checks your real availability while the caller is on the line and books the slot directly.
If you book through something else — a salon app, a practice-management system, field-service software — it takes the caller's details and what they want, and texts you to confirm the time. Tell us what you use, and we'll say plainly which of the two you'd get.
What happens if a caller asks something it doesn't know?
It says so and takes a message, instead of guessing. It never invents a price, confirms a job it isn't sure about, or books a slot that isn't really open.
How long does setup take?
Your part is about five minutes of call forwarding. Before that, we build your assistant and put it through test calls, and we'll give you a go-live date before you sign.
Home-service businesses (plumbing, HVAC, electrical, roofing and the like) are quickest, because that's the call flow Sintaya was built on. For other industries, the first setup takes longer, because we write the call flow around how your business actually works.
What happens if I go over my minutes?
You'll get a text when you reach 80% of your month's minutes, and we'll talk to you about moving up a plan well before it matters. There are no surprise per-minute charges. Passing your allowance is a conversation, not a cutoff — we keep answering either way, and there are no per-minute charges. Run over two months in a row and we’ll move you up a plan on 30 days’ notice, and you can cancel instead if you’d rather. The only thing that pauses automated answering is a month at roughly double your allowance, which catches a misdirected number or an auto-dialer rather than a busy month — and callers’ details still reach you even then.
Does it speak Spanish?
Yes. Your line can be set up to answer in Spanish, and your weekly summary can come in Spanish too.
Are calls recorded? Who can see them?
Not at the moment. Call audio is switched off while we finish a consent step our lawyer wants in place first, so there is no recording of anyone's voice. What you do get is the full transcript and a summary of every call in your portal — exactly what was said, in writing. We don't sell that or use it to train AI. Where it's stored and how long we keep it are set out plainly on our security page.
Every question owners ask, answered in full — including what happens when it gets something wrong →
07 Hear it before you decide anything
Talk to Sintaya yourself. Right now.
No form, no signup, no waiting on a callback. Dial this number and you are talking to the same assistant your callers would get.
(904) 850-7450
On a computer? Point your phone's camera here and it dials the demo line for you.
You'll reach Sintaya Home Services — a plumbing company in Jacksonville we invented so you can push on it properly. It had to be set up as some kind of business, and yours would be set up as yours: your services, your hours, your prices, your idea of an emergency. Ask what hours they're open. Tell it your water heater is leaking. Ask to book an appointment and listen to it check a real calendar and offer you real times.
It will tell you it's an AI, exactly as it would for one of your customers. What to try, and exactly what happens to your call → Would you rather have a person walk you through it? Email us and we'll set up a call.